Product Disclaimers:
- Effectiveness & Expectations: Companies disclaim guarantees of exact results, acknowledging that product performance can vary for each user.
- Professional Advice: Information provided is for informational and educational purposes only and is not a substitute for professional medical or dermatological advice.
- Allergies: Information may be provided regarding allergies, but users are advised to consult with a physician before using products.
1. Introduction
Welcome to SAJW COSMETIC. We respect your privacy and are committed to protecting the personal information of our customers and website visitors.
This Privacy Policy explains how SAJW COSMETIC collects, uses, stores, protects, and shares your personal information when you visit our website, contact us, purchase our skincare and cosmetic products, or request product recommendations.
By using our website, you acknowledge this Privacy Policy. Where consent is required by applicable law, we will obtain it appropriately.
2. Information we collected
We may collect the following types of information when you interact with SAJW COSMETIC:
Personal Information
- Name and surname.
- Email address and telephone number.
- Billing and delivery address.
- Order details, purchase history, and customer service communications.
- Information you voluntarily provide when requesting skincare or cosmetic product recommendations.
Technical Information
When you visit our website, certain information may be collected automatically, depending on the website's configuration. This may include your IP address, browser type, device information, pages visited, and website usage data.
Payment Information
If you make a purchase, payment information may be processed by the relevant payment service provider. We do not intend to store full payment card details on our own systems unless necessary and handled in accordance with applicable requirements.
3. How we use your information
SAJW COSMETIC may use your information to:
- Process and manage customer orders.
- Arrange shipping and delivery.
- Respond to inquiries and customer service requests.
- Provide skincare and cosmetic product recommendations based on information you choose to share.
- Communicate order confirmations, delivery updates, and important service information.
- Improve our website, products, and customer experience.
- Detect fraud, prevent misuse, and maintain website security.
- Meet applicable legal, tax, accounting, and regulatory obligations.
- Send promotional offers, product updates, and marketing communications where permitted by law and, when required, with your consent.
4. Skincare information and recommendation
If you contact us to request skincare recommendations, you may choose to share information about your skin type, skincare concerns, or product preferences.
We use this information to respond to your inquiry and suggest relevant cosmetic products. Please share only the information necessary for your request.
Our product recommendations are for cosmetic and skincare purposes only and are not a substitute for professional medical advice, diagnosis, or treatment.
5. Cookies and similar technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand visitor activity, and improve the user experience.
Where required, we will request your consent before using non-essential cookies.
You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
6. How We Share our information
SAJW COSMETIC does not sell your personal information to third parties.
We may share relevant information with trusted service providers when necessary to operate our business, including:
- Payment processors for payment transactions.
- Delivery and courier companies for order fulfilment.
- Website hosting, maintenance, analytics, and technical service providers.
- Customer support and communication platforms.
- Professional advisers, regulators, or government authorities when legally required.
We expect service providers handling personal information on our behalf to protect it appropriately and use it only for authorised purposes.
7. International Data Transfer
Depending on the location of our service providers and customers, your information may be processed or stored in countries other than your own.
Where international transfers occur, we will take the steps required by applicable data protection laws to ensure that your personal information receives appropriate protection.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
We encourage customers to avoid sharing payment credentials, passwords, or unnecessary sensitive information through public channels or unsecured messages.
9. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining customer records, resolving disputes, and meeting legal or accounting obligations.
When information is no longer required, we will take appropriate steps to delete it or anonymise it, subject to applicable legal requirements.
10. Your Privacy Rights
Depending on the laws applicable to you, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information where legally permitted.
- Withdraw consent where processing is based on consent.
- Object to certain processing activities or request restrictions where applicable.
- Opt out of marketing communications.
- Request information about how your personal data is used or shared.
- Submit a complaint to the relevant data protection authority.
To exercise an applicable right, please contact us using the details provided below. We may need to verify your identity before processing your request.
11. Marketing Communications
We may send promotional messages about new products, special offers, discounts, and company updates where permitted by applicable law.
You may opt out of marketing emails by using the unsubscribe option, where available, or by contacting us directly.
You may also ask us to stop sending promotional messages through other communication channels. We may continue sending essential messages relating to existing orders or customer service.
12. Third-Party Websites And Services
Our website or communications may contain links to third-party websites, online marketplaces, payment services, or social media platforms.
These third parties operate under their own privacy policies and terms. SAJW COSMETIC is not responsible for the privacy practices of independent third-party websites or services.
We encourage you to review their privacy policies before sharing personal information.
13. Children's Privacy
Our website and products are intended for a general audience and are not directed at children.
We do not knowingly collect children's personal information in circumstances where parental consent is required without obtaining the necessary consent. If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.
14. Applicable Laws
SAJW COSMETIC will handle personal information in accordance with applicable data protection and consumer protection laws.
Where applicable, this includes the United Arab Emirates Personal Data Protection Law, Federal Decree-Law No. 45 of 2021, and other relevant laws and regulations.
Specific legal requirements may vary depending on where our business operates and where our customers are located.
15. Changes To This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, service providers, or applicable laws.
Any revised policy will be published on our website with an updated “Last Updated” date. We encourage you to review this page periodically.
16. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your personal information is handled, please contact SAJW COSMETIC.
Company: SAJW COSMETIC
Website: https://www.sajwcosmetic.com
Email: sajwcosmetic@gmail.com
We will review and respond to privacy-related requests in accordance with applicable laws.
Thank you for trusting SAJW COSMETIC with your skincare and cosmetic needs.
SAJW COSMETIC — Your Privacy Matters.
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